# Powering Financial Decision & Inclusion

PRIVACY POLICY

We, BanhJi FinTech Co., Ltd respect the privacy of all customers who visits this website or with whom we have a contractual relationship and we are committed to protect all personal data kept by us. This privacy policy requires us to inform you on matters relating to your personal data that is being processed, or that is to be collected and further processed by us when you deal with us by accessing or using our website or downloading, using or purchasing our products or services.

The defined terms in this Policy have the same meaning as in our Terms of Service, which you should read together with this Policy. By accessing our Website and using our Service, You consent to the terms of this Policy and agree to be bound by it and our Terms of Use.

  1. Method of collecting your personal information

    BanhJi is an online financial software. The Services involves the storage of data about a company or individual. That data can include information that is personal to you. This includes information you provide when you register to use the service, make queries, or where you report a problem through our website. The personal information is information about an identifiable individual, and may include information such as the individual’s name, email address, telephone number, bank account details, taxation details, and accounting and financial information.

    We may also automatically collect certain usage information when you access our Services, such as Internet Protocol (“IP”) addresses, log files, unique device identifiers, pages viewed, browser type, any links you click on to leave or interact with our Services, and other usage information collected from cookies and other tracking technologies. For example, we collect IP addresses to track and aggregate non-personal information, such as using IP addresses to monitor the regions from which users navigate to our Services. We also collect IP addresses from users when they log into the Services as part of our log-in and security features. We may also, when you enable location-based Services, collect Global Positioning System (GPS) location data and/or motion data. In addition, our Services may change over time and we may introduce new features that may collect new or different types of information.

    However, you retain ownership of all data you submit when purchasing our products or services and have ultimate control over who has access to it. You can always choose not to provide your personal information to BanhJi, but it may mean that we are unable to provide you with the Service.

  2. Access to Your personal information

    It is your responsibility to ensure that the personal information you provide to us is accurate, complete and up-to-date. You may request access to the information we hold about you, or request that we update or correct any personal information we hold about you, by setting out your request in writing and sending it to us at

    We’ll only keep your personal information for as long as we require it for the purposes of providing you with the Service. However, we may also be required to keep some of your personal information for specified periods of time, for example under certain laws relating to corporations, money laundering, and financial reporting legislation.

  3. Purposes of Collecting Personal Data

    Kindly be informed that your personal data including name, address, telephone number, email address, and any other information which had provided to us in the course of dealings/businesses, may be processed by us, our affiliates, business partners, agent, service providers, or third parties for the following purposes:

    • to respond to your queries, requests, and feedback;
    • to verify your identity
    • to communicate and liaise with you;
    • to provide services to you and providing you information relating to our products or services;
    • to process orders submitted by you;
    • to process the billing and payments;
    • administer and resolve problems with any products or services supplied to you;
    • for research purposes including historical and statistical;
    • matching any data held by us or our group of companies from time to time;
    • to monitor and conduct internal administrative process, such as data analysis, auditing, and to improve our products or services;
    • other legitimate business purposes as determined by us; and/or
    • such other purposes as set out in the Terms of Services.

    It is your responsibility to keep your password to the Service safe. You should notify us as soon as possible if you become aware of any misuse of your password, and immediately change your password within the Service.

  4. Other people information

    During your use of the Service, when you provide BanhJi with personal information about someone else, you must ensure that you are authorized to disclose that information to BanhJi and that, without BanhJi taking any further steps required by applicable data protection or privacy laws, BanhJi may collect, use and disclose such information for the purposes described in this Policy. This means that you must take reasonable steps to ensure the individual concerned is aware of and/or consents to the various matters detailed in this Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual's right to obtain access to that information, BanhJi’s identity, and how to contact BanhJi.

  5. Disclosure of Your Personal Information in limited circumstances

    BanhJi will only disclose the personal information you have provided to us to entities outside BanhJi if it is necessary and appropriate to facilitate the purpose for which your personal information was collected pursuant to this Policy, including the provision of the Service.

    BanhJi will not otherwise disclose your personal information to a third party unless you have provided your express consent. However, you should be aware that BanhJi may be required to disclose your personal information without your consent in order to comply with any court orders, subpoenas, or other legal process or investigation including by tax authorities, if such disclosure is required by law. Where possible and appropriate, we will notify you if we are required by law to disclose your personal information.

  6. Responsibility for transfer of your data to third-party applications

    The Service may allow you or another invited user to the Service to transfer Data, including your personal information, electronically to and from third-party applications. BanhJi has no control over, and takes no responsibility for, the privacy practices or content of these applications. You are responsible for checking the privacy policy of any such applications so that you can be informed of how they will handle personal information.

  7. Privacy complaints process

    If you wish to complain about how we have handled your personal information, please provide us with full details of your complaint and any supporting documentation by email at privacy@banhji.com. We will provide response to your query or complaint with 10 business days, and investigate and attempt to resolve your query or complaint within 30 business days or such longer period as is necessary and notified to you by our team.

  8. Policy Update

    BanhJi reserves the right to change this Policy at any time, and any amended Policy is effective upon posting to this Website. We will make every effort to communicate any significant changes to You via email or notification via the Service. Your continued use of the Service will be deemed acceptance of any amended Policy.

This Privacy Policy was last updated on 15 January 2023.

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# Powering Financial Decision & Inclusion
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